Cancellation Policy - Campsvilla

CAMPSVILLA

Cancellation & Refund Policy

Last Updated: February 2026

Each property on Campsvilla operates under one of four cancellation policies selected by the Host. The applicable policy is displayed on the property listing page before you book. Please review it carefully before confirming your reservation.

Cancellation Policies

Flexible

Full refund if cancelled at least 24 hours before check-in. No refund if cancelled less than 24 hours before check-in or in case of no-show.

Moderate

Full refund if cancelled at least 5 days before check-in. No refund if cancelled less than 5 days before check-in or in case of no-show.

Strict

50% refund if cancelled at least 7 days before check-in. No refund if cancelled less than 7 days before check-in or in case of no-show.

Non-Refundable

No refund if cancelled at any time. This policy typically offers the best rates for guests who are certain about their travel plans.

Note: Cancellation time is calculated based on the property's local time and your scheduled check-in time.

How to Cancel Your Booking

To cancel your booking, contact us via:

· Email: hello@campsvilla.com

· WhatsApp: +91-7876136043

Please include your Booking ID and registered email/phone number. We will confirm your cancellation and applicable refund within 24 hours.

Refund Process

· Refunds are processed to your original payment method within 5-10 business days.

· Payment gateway fees (2-3%) are non-refundable.

· If you don't receive your refund within 10 business days, please contact your bank first, then reach out to us.

Host Cancellations

If a Host cancels your confirmed booking, you will receive a 100% full refund within 5 business days. We will also assist you in finding alternative accommodation.

Extenuating Circumstances

In extraordinary situations beyond your control, we may waive cancellation penalties. These include:

· Serious illness or medical emergency (with documentation)

· Death of guest or immediate family member

· Natural disasters affecting the property or travel route

· Government-mandated travel restrictions

To file a claim, email us at hello@campsvilla.com with your booking details and supporting documents within 14 days of the incident.

Booking Modifications

To modify your booking (change dates, guest count, etc.), contact us via email or WhatsApp. Modifications are subject to availability and host approval. Price differences may apply.

Contact Us

For cancellation requests or questions about this policy:

Email: hello@campsvilla.com

WhatsApp: +91-7876136043

Website: www.campsvilla.com

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